Sports / Casino
This page sets out exactly what account and transaction data pk9991 collects, why we hold it, and the choices available to you. Access depends on local law and is available where local law permits in Pakistan.
When you open an account on pk9991, we collect the details you enter during registration — name, contact information, and the payment method you connect, whether that is Raast, Bank Transfer, JazzCash or Easypaisa. We hold this data to process transactions, verify account identity, and respond to support requests. We do not share your personal details with third parties for their own marketing. Where a payment rail such as Raast or Bank Transfer requires us to pass transaction reference data to the processing institution, that transfer is limited strictly to what that institution needs to complete the transaction. We keep account records for as long as your account is active and for a period after closure as required by the applicable rules in your jurisdiction. Cookies and session data are used to keep your login state and remember your account preferences across visits. You can adjust cookie behaviour through your browser settings, though some account functions depend on session cookies remaining active. The current state of your data-sharing preferences is shown in your account dashboard after login. This policy applies to data collected through pk9991 and is subject to the laws of the jurisdiction in which access is permitted.
Transaction reference data passed to Raast is limited to what is needed to complete your transfer. We do not store your bank credentials.
Bank Transfer records are held to reconcile your account wallet. Account and transfer history is visible in your transaction log after login.
JazzCash mobile wallet data is handled only to process the deposit or withdrawal you initiate. No wallet credentials are stored on our side.
Easypaisa transaction identifiers are logged in your account history for reference. You can view these records in your wallet section at any time.
This policy covers data collected directly through pk9991 — your account access, wallet activity and support interactions. It does not govern third-party services you reach from our pages, and it does not extend to payment processors operating under their own terms. Understanding the boundary helps you know where to direct any data query.
Data you enter at login, registration and account-settings screens is covered by this policy. This includes your contact details and the payment method identifiers linked to your wallet.
Deposit and withdrawal records logged in your pk9991 wallet fall within this policy's scope. Payment processors — including Raast and Bank Transfer institutions — operate under their own separate policies.
Game session data and browsing behaviour on pk9991 is captured to maintain account state and session continuity. This data is not sold or passed to studios for their own analytics.
Links to external sites or payment platforms that open outside pk9991 are not covered here. Once you leave our domain, the destination site's own privacy terms apply.
You have clear, actionable options when it comes to the personal data we hold. To review what we have on record, go to your account settings after login — your registered contact details and linked payment methods are listed there. If any detail is incorrect, you can update it directly in account settings; for changes that require identity verification, the fields and instructions are shown on that screen. To raise a question about how your data is used, send a message through our support channel and reference your account. We aim to respond to data queries with the same priority as account support requests. If you want to request account closure and the deletion of your records, contact support directly — the process and any applicable retention obligations will be explained at that point. Cookie preferences can be adjusted in your browser at any time without contacting support.
Log in and open account settings to see the personal data and payment method identifiers we hold. Your wallet transaction history is in the transaction log on the same screen.
Update contact information directly in account settings. Fields that require identity verification will prompt the necessary steps on that page — follow the instructions shown there.
Send your question through the support channel. Reference your account so the team can pull the correct records. We treat data questions with the same attention as wallet or account issues.
Contact support to request closure and data deletion. The team will walk you through any retention obligations that apply under local law before the process is completed.
If you have a question about this policy, a correction to request, or a data concern to raise, use the contact paths below. Reference your account when you write so the team can locate your records without delay. Availability and response times depend on the channel you choose.
Open the chat widget in your account dashboard to reach the support team directly. This is the fastest path for policy queries tied to your active account.
Send a detailed message to our support email for written data requests or account-closure queries. Include your account identifier so the team can respond accurately.
The help section inside your account lists common policy and data questions with answers. Check there first — many requests can be resolved without contacting support at all.
Our approach to account security and data retention is built around the principle of holding only what is necessary and making that data visible to you. Session data is encrypted in transit. Account credentials are not stored in plain text. Retention periods are tied to account status and local regulatory requirements, not extended indefinitely. You can check what is held at any time through account settings.
We hold your account data for as long as your account is active. After closure, records are retained only for the period required under local law. The retention period is not extended beyond that without a legal basis.
Cookies on pk9991 maintain your login session and account preferences. They do not track your activity outside this domain. Adjust cookie settings in your browser at any time.
Account credentials are encrypted. Access to your personal records is restricted to authenticated sessions — yours and the support team when handling a verified request from you.
When this policy changes materially, we note the update in your account dashboard. Continued use of the account after notification means you have seen the revised terms in the area where local law permits access.
These are the questions we hear most often about how we handle your data, what your rights are, and how to act on them. If your question is not here, use the support contact paths listed above.
We collect the registration details you enter — name, contact information and the payment method you link (Raast, Bank Transfer, JazzCash or Easypaisa). Game session data and login records are also held to maintain your account. Nothing is collected beyond what is needed to run your account.
Yes. Log in and open account settings — your registered details and linked payment method identifiers are listed there. Your wallet transaction history is in the transaction log on the same screen. No separate request is needed to view what is already shown in your account.
Go to account settings after login and update the field directly. Where a change requires identity verification, the screen will show the steps to follow. For corrections that cannot be made self-service, contact support and reference your account number.
We do not share your details with third parties for their own marketing. Payment processors such as Raast or Bank Transfer institutions receive only the transaction reference data needed to complete your transfer. That data is limited strictly to what the processor requires.
After you close your account, we retain records for the period required under local law and applicable regulatory obligations. Once that period passes, records are not kept beyond what is legally required. Contact support to ask about the retention period that applies in your case.
Contact our support team through live chat or email and state that you want to close your account. The team will explain any retention obligations under local law before completing the process. Access to this option depends on local law and eligible regions.